![]() ![]() You get all three to use as you find mostappropriate.Each template is self-contained in a tab within the workbook. These are: 6 Ms used in manufacturing sector (Figure 1) 7 Ps used in marketing environments (Figure 2) 5 Ss used in the service industries (Figure 3) Figure 1 6Ms Cause and Effect Ishikawa Fishbone Diagram 16 Ms: Manufacturing Sector Machine (technology) Method (process) Material Man Power/Mind Power Measurement Milieu/Mother Nature (Environment)© Copyright The Business Tools Store 2011Page |2 Figure 2 7Ps Cause and Effect Ishikawa Fishbone Diagram7 Ps: Marketing Environments Product/Service Price Place People Process Physical Evidence Figure 2 7Ps Cause and Effect Ishikawa Fishbone Diagram 25 Ss: Service Industries Surroundings Suppliers Systems Skills SafetyThe template requires Excel 2007 or later edition.© Copyright The Business Tools Store 2011Page |3 2 USER INSTRUCTIONSThe Cause and Effect Ishikawa Fishbone Diagram Excel Template provides threetemplates in a single Excel Workbook. This has given rise to three popular Cause and Effect Fishbone diagrams basedon the root cause categories. Standardized categories have emerged depending on the industrysector. Page |1 CAUSE AND EFFECT ISHIKAWAFISHBONE DIAGRAMExcel Template User Guide1 INTRODUCTIONA Cause and effect diagram, aka a fishbone diagram, Ishikawa diagram and herringbonediagram, is a tool used for problem root cause analysis that helps to identify, sort anddisplay possible causes of a specific problem or quality characteristic.In Root Cause Analysis (RCA) it graphically illustrates the relationship between a givenoutcome and all the factors that influence the outcome.The root cause analysis results (RCA) are typically grouped into categories to identify thesources of variation. © Copyright The Business Tools Store 2012 These are: 6 Ms used in manufacturing sector 7 Ps used in marketing environments 5 Ss used in the service industries The Excel Template provides three templates in a single Excel Workbook. This has given rise to three popular Cause and Effect Fishbone diagrams based on the root cause categories. Standardized categories have emerged depending on the industry sector. The root cause analysis results are typically grouped into categories to identify the sources of variation. In Root Cause Analysis (RCA) it graphically illustrates the relationship between a given outcome and all the factors that influence the outcome. CAUSE AND EFFECT ISHIKAWA FISHBONE DIAGRAM Excel Template User Guide A Cause and effect diagram, aka a fishbone diagram, Ishikawa diagram and herringbone diagram, is a tool used for problem root cause analysis that helps to identify, sort and display possible causes of a specific problem or quality characteristic.
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